INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Can Safi Artisan Pottery be used in the microwave or dishwasher?

Yes, most of our pottery is microwave and dishwasher safe. However, we recommend handwashing to maintain the quality and longevity of the product.

Will I receive the same product that I see in the picture?

Yes, we strive to ensure the products match the pictures as closely as possible. However, since each piece is handmade, slight variations in color or design may occur, adding to its uniqueness.

How can I return an item?

If you’re not satisfied with your purchase, you can return the item within 14 days of delivery. Please contact us to arrange the return and ensure the product is in its original condition.

Do you offer customized designs?

Yes, we offer customization options for certain items. Please contact us with your specific requirements, and we’ll do our best to accommodate your request.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping fees and delivery times will depend on your location.

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